Mobile / App
Before you open an account or place any activity on me777, these terms set out the rules that apply to both of us — what we commit to and what we ask of you. Access and eligibility depend on your local law and the eligible regions we serve, so read through carefully before proceeding.
These terms form a binding agreement between you and me777 the moment you create an account or use any part of the platform — including the lobby, wallet and support channels. They apply to every session, whether you are browsing slot rooms, opening a live dealer table, or moving funds through Nagad, Upay or Bank Transfer. We may update these terms when operational or regulatory circumstances require it. When we do, we publish the revised version here and note the effective date at the top of this page. Continued use of the account after that date means you accept the revised terms. If you do not accept a change, you should stop using the account and contact our support team to discuss closure. Certain sections of these terms reference local payment context — for example, how wallet-linked deposits via Nagad or Upay are recorded in your transaction history — and those references are descriptive of the mechanics, not a separate payment contract. The payment terms for each method are governed by the respective payment provider. Where a conflict exists between a third-party provider's terms and ours, the third-party terms apply only to the payment leg of a transaction; all account-level conduct remains subject to this document. Availability of any feature described here depends on your local law and the eligible regions we currently serve.
Nagad wallet transactions on your account are recorded in your deposit and withdrawal history. The transaction record visible in your account panel is the reference point for any query.
Upay transfers follow the same account-logging process. Check your account transaction history for the status of any Upay movement before raising a support ticket.
Bank Transfer deposits may take longer to reflect than mobile wallet routes. Your account history shows the received status; contact support if a transfer is not reflected within the window shown at deposit.
Not every action on the platform falls under the same part of this policy. Understanding what these terms do and do not govern helps you know where to look when something needs clarifying. Account access and lobby use are fully inside scope. Third-party services — such as your mobile wallet provider or your device operating system — follow their own terms. These terms do not override those, nor do they extend our obligations into areas outside our direct control.
Creating, using, suspending or closing your me777 account is fully covered by these terms. This includes login credentials, device sessions and any account-level verification steps we ask you to complete.
Deposits and withdrawals processed through Nagad, Upay or Bank Transfer are within scope for account record-keeping and dispute escalation. The payment provider's own terms govern the transfer mechanics outside our platform.
Game titles available in the lobby — including content from studios such as Pragmatic Play or Spadegaming — are subject to those studios' own game-level rules alongside ours. Our terms cover your access to and use of that content.
External links, payment gateways, identity verification partners and device-level app stores are outside the scope of these terms. We are not responsible for the conduct or availability of services we do not directly operate.
You hold several practical rights in relation to your account and the data we hold against it. You can request a copy of your transaction records directly through the account history panel — every deposit and withdrawal, including Nagad and Upay movements, is logged there with a timestamp and reference number. If any account detail — such as your registered contact number or wallet reference — is incorrect, you can update it through the account settings section; for changes that require identity verification, the on-screen instructions show you exactly which documents to submit. If you have a question about how a specific term applies to your account, you can raise it through our published support routes without needing to close the account first. You also have the right to request account closure at any time; submit that request through support and we will walk you through the steps shown in our account management process. These rights apply within the eligible regions we serve, and their scope may vary depending on your local law.
Open the transaction history in your account panel to see a full log of deposits, withdrawals and wallet activity. Nagad and Upay entries carry individual reference numbers you can use when querying a transaction.
Head to account settings to update contact information or wallet references. Where the change triggers a verification step, follow the on-screen fields and document prompts shown there.
If a specific clause is unclear in relation to your account situation, contact support before taking any account action. Our team can clarify how the term applies without requiring you to close the account first.
Submit a closure request through our support channel. The team will confirm the steps, settle any pending transaction records and confirm when the account has been deactivated.
If any part of these terms raises a question you cannot resolve by reading the policy — or if you believe something on your account does not match what the terms describe — the routes below are the published ways to reach our team. Use the channel that fits your query type and include your account reference number where possible so the team can pull up your record without delay.
Open the live chat widget from any page on the site. Share your account reference and describe the specific term or transaction in question so the agent can check your record directly.
Send a written query to our support email address, which is published on the contact page of this site. Email is the preferred route for formal policy questions or requests that require a written response you can keep.
The help section within your signed-in account area contains answers to common terms and wallet questions. Check there first — many account-level questions about Nagad, Upay or Bank Transfer transactions are addressed in that section.
We take the integrity of account data seriously. The information you provide when setting up and using your account — including wallet references for Nagad, Upay or Bank Transfer — is used only for the purposes described in our privacy policy, which sits alongside these terms as a companion document. We apply standard account-security practices, including session management on the device you use to log in; if you notice unexpected access, use the account security settings to review active sessions and contact support immediately. Retention of transaction records follows the period described in our privacy policy; after that period, records are removed from active systems in line with our internal data schedule. Requests to correct or remove personal data should be routed through support, quoting your account number.
We use cookies to keep your session active and remember your account preferences across visits. The cookie notice on the site explains which categories are in use and how to manage them through your browser settings.
Your login credentials are your responsibility. We never ask for your password through chat or email. If support ever needs to verify your account, they do so through the signed-in account panel steps, not by asking for login details.
Transaction records and account activity logs are retained for the period set out in our privacy policy. Requests to access or remove stored data are handled through the support routes published on this site.
When these terms are updated, we post the new version here with an effective date. For material changes, we aim to notify you through your registered contact details before the change takes effect.
The questions below cover what our account holders most often ask when reading these terms for the first time. If your question is not answered here, use the live chat or email support route described in the contact section above.
Access and the application of these terms depend on your local law and whether your region is currently eligible. We do not make legal determinations on your behalf — check the eligibility notice on the account registration page and consult local rules if you are unsure.
We publish the revised terms here with an effective date. For material changes, we aim to notify you through your registered contact details before they take effect. Continued use of the account after the effective date means you accept the update.
Yes. Your full transaction log — including all Nagad, Upay and Bank Transfer entries — is available in the account history panel while your account is active. Each entry carries a reference number and timestamp you can use in a support query.
Open account settings and follow the fields shown there. Changes that affect wallet references or identity records may trigger a verification step — the on-screen prompt explains which documents to upload. Contact support if a step is unclear.
Only partially. Our terms govern the account-side record of a transaction — what is logged in your history. The payment mechanics on the Nagad, Upay or Bank Transfer side are governed by those providers' own terms, which we do not override.
Submit a closure request through live chat or email support. Include your account reference number. The team will confirm the process, settle any pending transaction records and send confirmation once the account has been fully deactivated.